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Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1542296797810-WEAR69S3V6SNCAQFP48S/Artboard+1+copy+4%4072x-100.jpg Copy of Illustration Sim City https://www.russgreenedesign.com/home-depot daily 0.75 2018-12-10 https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528402524763-20GV4D3CFP6IGULD59WL/home-depot.jpeg Copy of Home Depot https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524624057496-K6U4HYUZ3R9GY3I9RGKE/home+screen+shot.jpg Copy of Home Depot https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524684160830-DZTETJZDQSEJP8UI0ZCX/team+design.jpg Copy of Home Depot https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524628641514-EGTVWZDJJVUQAI3O2CBS/survey+info.png Copy of Home Depot https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524631903693-VOASI3VZV4WPQMCFD4MA/andy.jpeg Copy of Home Depot https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524823138538-S2MVFZZRCPUTI2ECYRUU/Affinity.JPG Copy of Home Depot https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524822435234-0P9B69BK7JJ08YK2B0CB/feature.jpeg Copy of Home Depot https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524824537608-EMK7QPQW40F59NL586P3/design+process+diagram.jpg Copy of Home Depot Design process visualization https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524826193534-XHM524VDQ06LEI3DYSXK/testing.jpeg Copy of Home Depot Initial testing of paper prototypes https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524830303923-N5BX8L93T6YFNVBQRISL/checklist.png Copy of Home Depot https://www.russgreenedesign.com/design-museum-foundation daily 0.75 2018-12-10 https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528402590594-ITB3OXR1L3A6N9TP21QS/1st+slide+D.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528404825329-L71F95JGX2KY84R2AE0E/home+screen+shot.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524684160830-DZTETJZDQSEJP8UI0ZCX/team+design.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528405377136-RI79W9A567TASSB3FGPS/mentorola+diagram.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528405418890-SYGDKKW5F4YTZRMSMUCO/shapr+diagram.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528405895537-4OZQ3WNYM3F0DS07WFRY/Mentor+survey.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528408394408-UURZPISC5ABE8D3K9YXO/20180503_141556.jpg Copy of Design Museum Foundation Student interview - Photo credit: Yi David Yang https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528410061741-2YN2RPK1W3S4YLQHEWX5/affinity+mapping.JPG Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528410731332-WOIYF1351GHR201C5K0U/feature+prioritization+1.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528414264295-V4ESN1PAT329K162N648/lit+review.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528413978533-HG6H2YOGE7L4WJRTGX6R/DMF+flows.jpg Copy of Design Museum Foundation User flow visualization https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528414353307-0J7RMMKM7D8QX57IEVXY/Mentor+Diagram+Journey.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528415369114-8JOK52CA0WP2U65GNV13/Mentee+Diagram+Journey.jpg Copy of Design Museum Foundation https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1530824491153-HB8WBY2CM4UXYFVAWE8R/Site+Map.png Copy of Design Museum Foundation Site Map https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528415622170-F5CVJEYDG4YRSZXH0YXY/Next+steps.jpg Copy of Design Museum Foundation Click on image to enlarge https://www.russgreenedesign.com/portfolio-1 daily 0.75 2020-08-20 https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597961871486-T4QCOW47W120XS4EI5AQ/Home+Screen+Driver+iPhone+5.5%2522+Display++Copy.png Portfolio - Circulation Drive A native mobile app to help Logisticare|Circulation transportation providers service and bill for member rides. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1544464243488-81ZC0SOC7SCAW2O9MZZN/Mentor+Journey.jpg Portfolio - Design Museum Foundation An ongoing project that is connecting high school students interested in design with working professionals in order to increase diversity in design professions. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1548166191127-A12F29FDQE27ZR52F83R/Muse+Hero.png Portfolio - Muse A mobile app made for users to put more time aside for mindfulness practices in their day to day life. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1544466227342-PKYIN89XN8OXCNYRQTO6/design+process+diagram.jpg Portfolio - Home Depot Curated home improvement projects bundled with instructions, tutorials, and materials lists to make DIY easier for the non-professional crafts people. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1544469152719-PC1SVELO6OSE9UMJHP4F/v2+Halsted+Pool+View.jpg Portfolio - Design Of The Built Environment Through my previous work in landscape architecture, I have been involved with multiple projects that were focused on product design. Here are a few examples of my previous work that feature participatory design methods and user input. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1544489259815-XYMKUAOBUH90LEJ3DKLS/phone+stairs%40144x-80.jpg Portfolio - Illustration In addition to systems design, I am also active in making illustrations for storytelling and marketing purposes. https://www.russgreenedesign.com/muse daily 0.75 2020-08-26 https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528402590594-ITB3OXR1L3A6N9TP21QS/1st+slide+D.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547069347578-PRLGW4PBH3W5B4DK1W7P/Hero+Shot.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547519194333-2O7GPMZSNAK30XZOAOAE/person.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547234218075-R0KW1TS0XZ6E9FIOMY0A/Comparative+Analysis+.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547519821407-QZLZMK4MSGKQCY3IEI8V/Affinity+Mapping.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547507082995-LZ2QEIGULBD3SY7WG1H9/Personas+TO+USE.png Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547658032535-781B7PO9C3A4MOYUSB6X/Muse+Feature+Prioritization.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547506317705-1V3BRLOUTVWAAEZPTW4O/Storyboard.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547761367091-QNK7BOWCE1UB4GBKHECC/working.png Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547759700645-K1VPONT2INI6TZLVH36Y/Home+page+iteration+to+use.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547758714431-EQE3TCU99SXN3WJAUY59/Meditation+page+iteration+to+use.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1548619905145-XECMKPED4675OT4JQZUR/Profile+page+iteration+to+use.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547760206663-DS1DH76VQYM3XMYFY4TV/Play+page+iteration+to+use.jpg Muse https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1547773114192-LC6IHULUQGNRFXB3QKQF/Next+steps.png Muse Click on image to enlarge https://www.russgreenedesign.com/circulationdrive daily 0.75 2020-08-29 https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1528402524763-20GV4D3CFP6IGULD59WL/home-depot.jpeg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597892809113-AWDU0O437G1BE49A9R89/Home+Screen+Driver+iPhone+5.5%2522+Display+.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1524684160830-DZTETJZDQSEJP8UI0ZCX/team+design.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597896664196-6KV3GOA7GIGJDAMOJDW8/MediRoutes.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1598373492258-A59YG9UAHDGJEA1H9BZ3/Task-Analysis_Driver_Russ.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597969034531-6B22VPQVTJYTVWT5Z5AZ/Design+Thinking.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1590448834849-6CEZS7KI3V4A61X7B4W9/Loretta+Driver+Pesonas.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1590448862571-0MGXR7PET5TOW9MSR35C/Jacob+Driver+Pesonas.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1590448875604-XRI5VQ8692UKFUT47AB8/Janice+Driver+Pesonas.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1590448926473-YJZMV7UGWPOPIUJOTTIL/Emilio+Driver+Pesonas.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597895565200-5C355QXW8USZHWTW4E25/NetworkPlatform_DeepDive.jpg Circulation Drive https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597978945050-PKF9L2POX62SKWM7KIWG/Home+Screen+iterations+to+use.png Circulation Drive Participants liked the information displayed on the landing page. They thought it would be useful for drivers to have a snapshot of their driving stats for the day and quick access to their daily schedule. Unfortunately the weather widget and driving stats were too heavy of a technical lift for MVP, but may be introduced in a future state. Two participants suggested adding in the next trip the driver will be taking on the home page so they know at a glance how long until their next trip begins. Participants from our network implementation team suggested the need to display which user was logged into the app in the slide up drawer. This was an important addition because larger transportation companies sometimes have multiple drivers using the same device across shifts. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597980036816-E2BZVPXDLRO5VCZQALHL/My+Rides.png Circulation Drive All participants expressed confusion about having an item for the driver to action for a Pick Up (PU) and then a second item to action for a Drop Off (DO) for a single ride. Many did not understand the abbreviations for PU and DO and some had trouble knowing which ride to action on after completing a Pick Up. Through the course of the additional scenarios, participants read and pieced together why there were two items for a single ride. This suggests that with training, the concept is learnable. Final designs offered better legibility for participants in understanding Pick Ups, Drop Offs, and associated ride cards. An icon was also added to the ride cards to indicate they were moveable, a feature that wasn’t evident to most testers. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597984222027-G9I45AU9IT4MC9KTAO79/Trip+Itinerary+Iterations.png Circulation Drive Overall, participants felt that there were too many steps to complete a single trip since the PU and the DO were separated for a single ride. Most were confused when the app did not auto-progress from the PU to the DO. In the final iterations we provide a way for the driver to advance from completing the PU to starting the DO without returning to “My Rides”. This helped to eliminate steps and keep advancing the ride. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597987136843-8NBOH6PU38YUMPAPVGZ8/Notifications+Iteration.png Circulation Drive Participants wanted more information about which trip wasn’t completed. Participants expected to see the name of the person and high-level ride information (e.g. Ride 1 PU for <name>) on the “forgot to complete ride” message. They wanted to make sure they were completing/choosing to not complete a ride for the correct rider. Participants also expressed confusion around the content of the notification for an initiated Will Call. High level information including rider name and Pick Up time were added. Push notifications were identified as being necessary by multiple transportation providers as most drivers use navigation apps outside of the dispatch software that they use. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597997851258-0B8KX7A0SYIE2SR4TOLV/Onboarding+Final+2.png Circulation Drive Loading screen and short onboarding tutorial. https://images.squarespace-cdn.com/content/v1/5ad9404eaa49a17f51af08e4/1597998582750-PFKKKE5Y6G3T11N7J7J2/Home+Screen+Driver+iPhone+5.5%2522+Display++Copy.png Circulation Drive